Today’s workforce is mixed with people from different countries, religions, political beliefs and cultural backgrounds. How does this impact language? Studies show 90% of organisations struggle with language barriers in their day-to-day work. A diverse workforce without a strong diversity plan will lead to employees with similar backgrounds isolating themselves. It’s important to create an inclusive and diverse culture.
Communicating across the globe
“In an increasingly global market, clear communications are more critical than ever. With different time zones and locations already providing significant challenges to businesses, differences in language create an extra barrier to trade”, says Ahmed. And with a diverse workforce, the language gaps can impact not only communications, but relationships too. Businesses need to be more aware of language differences and work hard to minimise language barriers.
When businesses think about using translation services, they’re often focussing on customer-facing communications, but it isn’t the whole picture. Forward-thinking businesses are waking up to the fact that, if they truly want to be a diverse company made up of people from different cultures across the globe, effective internal communication is one of the most important ways to get the most out of their staff.
Ahmed Elnazir, Global Translations UK
Going the Extra Mile Makes Staff Feel Valued
“Ambitious diversity plans need to be backed up by real actions,” Ahmed tells me. “Businesses need to go the extra mile to improve working conditions. By fostering an ethos of real inclusivity within your business, you can get the very best from your staff.”
Employees rely on one another to share information, and language gaps prevent effective communication. Role requirements must be clearly understood so that staff can fulfil the needs of the business without leaving gaps in responsibility. Misunderstandings will lead to reduced productivity and lower morale, so business leaders need to have procedures in place that encourage effective interactions.
Accurate legal translation services can also help businesses when they are facing difficult times, such as during redundancy processes. Ensuring that all the documentation and communication is available in the staff members’ native language can make a painful process run more smoothly. It demonstrates that your business can show empathy to its staff, even in tough circumstances.
Ethical Business Practices
Businesses are under increasing scrutiny from the public, who expect companies to treat workers with respect and fairness. There are high expectations for ethical practices within businesses, and savvy business owners are looking to prove themselves by going above and beyond in the way they treat their staff.
With the right communication, the team is more likely to get results, and the business is more likely to be successful. If you’re new to the idea of using translation services, or you may have a need in the future, Ahmed is happy to offer an informal chat with a few pointers. Contact Global Translations UK for free advice, no obligation.
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